Privacy Policy & Terms of Use

Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and email address when you download resources or sign up for services
• Company information and business details when you fill out forms
• Phone numbers if you choose to provide them
• Payment information when you purchase services (processed securely through Stripe)
• Communications you have with us via email or other channels

2. How We Use Your Information

We use the information we collect to:

• Provide you with resources, tools, and services you request
• Send you educational content and updates about our services
• Respond to your questions and provide customer support
• Process payments and fulfill service agreements
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our business (email services, payment processors, analytics providers)
• Professional advisors such as lawyers and accountants
• Law enforcement or regulatory agencies when required by law

4. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Understand how visitors use our website
• Remember your preferences
• Analyze website traffic and user behavior
• Track marketing campaign performance

We use Google Tag Manager, Vercel Analytics, Hotjar, and PostHog for analytics. You can control cookies through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications at any time
• Withdraw consent where we rely on consent to process your data

7. Email Communications

When you provide your email address, you may receive:

• Resources you requested (cheat sheets, playbooks, tools)
• Educational content related to paid advertising
• Information about our services and offers

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. International Users

Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our services, you consent to such transfers.

Terms of Use

1. Acceptance of Terms

By accessing or using this website and our services, you agree to be bound by these Terms of Use. If you do not agree, please do not use our services.

2. Use of Services

You may use our website and services for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or malware
• Attempt to gain unauthorized access to our systems
• Use our services for spam or unsolicited communications

3. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Luc Flynn or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.

4. Free Resources

Free resources provided (cheat sheets, playbooks, calculators, etc.) are for your personal or business use. You may not resell, redistribute, or claim them as your own work.

5. Paid Services

When you purchase services:

• Payment is processed securely through Stripe
• Services will be delivered as described in the service agreement
• Refunds are subject to the specific refund policy stated at the time of purchase
• You are responsible for providing accurate information needed to deliver services

6. Disclaimers

Our services and resources are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific results from using our resources or services. Success in paid advertising depends on many factors outside our control.

7. Limitation of Liability

To the fullest extent permitted by law, Luc Flynn shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or resources.

8. Indemnification

You agree to indemnify and hold harmless Luc Flynn from any claims, damages, or expenses arising from your use of our services or violation of these terms.

9. Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

10. Governing Law

These Terms of Use are governed by the laws of the United States. Any disputes will be resolved in the appropriate courts.

11. Changes to Terms

We may update these terms from time to time. Continued use of our services after changes constitutes acceptance of the updated terms.

Contact Us

If you have questions about this Privacy Policy or Terms of Use, please contact us:

Email: luc@lucflynn.com