Google Ads SOP — Keyword Optimization
Field‑tested steps to fix wasted spend, improve relevance, and rebuild winners. Updated Nov 4, 2025
What You're Doing
You're cleaning up your account so money goes to the right search terms — the ones that actually bring in leads.
Steps
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Pull performance for the last 2–4 weeks
Look at impressions, clicks, cost, conversions, and cost per lead.
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Find the weak links
- Keywords spending money but not converting → pause or lower bids.
- High CTR, no conversions → check your landing page or offer.
- Low CTR → fix your ad copy or tighten match type.
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Tighten your structure
- Put top-performing keywords in their own ad group.
- Keep poor performers separate or paused.
- Make sure ad text matches the keyword directly.
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Add negatives
- Use the Search Terms Report weekly.
- Block junk like "jobs," "DIY," "free," etc.
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Adjust match types and bids
- Use phrase or exact match for better control.
- Only go broad if you're watching it like a hawk.
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Recheck in 7–14 days
Promote winners, cut losers, and repeat.
Pro Tips
- Quality Score leverage: Small improvements to ad relevance and page speed can drop your cost per lead by 10–20% over time.
- 2nd-chance keywords: Instead of killing a keyword right away, move it into a low-budget test group for 7–14 days to see if tighter copy or targeting revives it.
- Conversion lag awareness: When checking performance, skip the last 48 hours of data so delayed conversions don't throw you off (especially for B2B).
Deliverables
- Keyword status CSV (Active / Paused / 2nd‑Chance / Scale).
- Ad group restructuring notes (what moved, why).
- Negative keyword diff (added this round).
- Bid/budget change log.
- Before/after snapshot for client.
Suggested Cadence
Weekly quick scan; monthly deep dive. Re‑label 2nd‑Chance terms after each review window.
FAQ
How many clicks before I judge a keyword? ▾
Rule‑of‑thumb: 40–60 clicks for low‑ticket leads; more if CVR is low or laggy. Use judgement and your vertical's norms.
Should I ever keep Broad Match? ▾
Yes, in well‑controlled environments with strong negatives and proven CVR. Otherwise, tighten until profitable.